The company has always been committed to continuous investment in technology research and development, with an average annual R&D investment of more than 5% of sales, and professional and technical personnel with middle and senior titles accounting for more than 40%. It has been recognized as a key high-tech enterprise of the National Torch Plan, a provincial-level enterprise R&D center, a provincial-level enterprise research institute, a patent demonstration enterprise in Zhejiang Province, and a provincial science and technology-based small and medium-sized enterprise. It has established industry-university-research cooperation with a number of universities and undertaken a number of provincial and ministerial science and technology research projects. The product was rated as “Zhejiang Province high-tech Product” and “National Torch Plan Project”, and it is also a member of the China Intelligent measurement Industry Technology Innovation Strategic Alliance.Participated in the formulation and revision of more than ten national and industry standards, and has obtained dozens of invention patents and utility model patents.
The company has continuously improved its quality management level and product manufacturing capabilities, and has passed ISO9001 quality management, ISO14001 environmental management, ISO45001 occupational health and safety management, ISO10012AAA-level measurement management, intellectual property management, two-chemical integration management and other management system certifications.Through efforts to build an advanced automation, intelligence, informationization, and flexible manufacturing and testing system, a domestic first-class test and testing experiment center and an advanced manufacturing system covering the core production processes of smart meters such as PCBA component production, whole unit assembly, high temperature aging, testing and verification, and parameter packaging have been formed, and complete testing and testing capabilities have been established from raw (auxiliary) materials to finished products, with an annual output capacity of nearly 20 million units.
In order to ensure the effective implementation of the core tasks of performance, quality and service, the company adheres to the customer-centered and service-oriented service concept. It has a “400-823-1818” dedicated telephone and a 7×24-hour duty telephone in the company's headquarters. Dozens of offices are set up throughout the country, striving to achieve timely service response, rapid response and effective solution.
The company will persevere in increasing investment in product technology research and development and quality management improvement, take customers as the center to ensure performance, quality and service, and make unremitting efforts to provide power grid company customers with reliable products and high-quality and satisfactory service!